HelpdeskGoalObjectiveActivities
The Help Desk Toolkit store.theartofservice.com/the-help–desk-toolkit.html One of the biggest challenges faced by IT organizations today is providing a high quality Help Desk that has a reputation for...
View ArticleIncidentManagement
The primary goal of the Incident Management process is to restore normal service operation as quickly as possible and minimise the adverse impact on business operations, thus ensuring that the best...
View Article
More Pages to Explore .....